Storm Damage Experts

Roofing COMPANY
Serving Charleston SC, Greensboro NC & Raleigh NC

Insurance Claims Assistance

Free Roof Inspections

Your Trusted Roofing Contractor in Charleston SC, Greensboro NC & Raleigh NC

Big Bear Roofing specializes in weather-related roof damage repair and replacement. We document the damage thoroughly — photos, measurements, and a detailed written repair or replacement estimate — so you have complete, accurate information for your claim, and we are available to answer your adjuster’s technical questions about the roof. We don’t negotiate insurance claims — South Carolina reserves claim negotiation for licensed adjusters — but our thorough documentation helps ensure the full scope of the storm damage is visible, measured, and on the record. Hail, wind, and storm damage are considered insurance losses on your homeowner’s policy.

Depending on your policy, storm damage to your roof may be covered — coverage, your deductible, and how the payout is calculated (replacement cost vs. actual cash value) are determined by your policy terms and your insurer. How a weather claim affects your policy going forward varies by carrier and policy — your insurance agent can tell you exactly how yours handles it. Our thorough documentation helps ensure the full scope of the storm damage is visible, measured, and on the record when your insurer reviews the claim.

For the full claim walkthrough, see our South Carolina and North Carolina roof insurance claim guides.

Big Bear Roofing - Free Drone Inspections

Insurance Claims Assistance

Free Roof Inspections

Your Trusted Roofing Contractor in Charleston SC, Greensboro NC & Raleigh NC

Big Bear Roofing specializes in weather-related roof damage repair and replacement. We provide the detailed damage documentation and written estimate you need for your insurance conversation, and we are available to answer your adjuster’s technical questions about the roof. Hail, wind, and storm damage are considered an insurance loss on your homeowner’s policy.

Depending on your policy, storm damage to your roof may be covered — coverage, your deductible, and how the payout is calculated (replacement cost vs. actual cash value) are determined by your policy terms and your insurer. How a weather claim affects your policy going forward varies by carrier and policy — your insurance agent can tell you exactly how yours handles it. Our thorough documentation helps ensure the full scope of the storm damage is visible, measured, and on the record when your insurer reviews the claim. For the full claim walkthrough, see our South Carolina and North Carolina roof insurance claim guides.

Big Bear Roofing - Free Drone Inspections

REQUEST YOUR APPOINTMENT NOW!

GIVE US A CALL, SEND US A MESSAGE, OR TEXT US.

Call 843-544-9537 — answered 24/7.

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Tips for Filing an Insurance Claim for Storm Damage

Get Your Insurance Claim Paid & Your Repairs Quickly

Don’t wait! Call the experts at Big Bear Roofing to inspect your roof for any damage. Our experienced roofers know where to look for damage and we will thoroughly document it. Waiting too long to contact your insurer can jeopardize your claim, so report it promptly once you have the documentation. Look for reporting deadlines and what types of roof damage are covered. Keep records of any out-of-pocket expenses that may be eligible for reimbursement. Our free inspection gives you the photographed evidence to support your claim from day one.

The Insurance Claims Process
for Storm Damage

Work With Big Bear To Get Your Repairs Rapidly.

INSPECT ROOF

The process starts with a roof inspection. Not all roofing contractors are qualified to make a thorough inspection of storm damage. Less experienced roofers may miss important but subtle signs the roof requires repair or replacement. At Big Bear, our roofers are trained to identify damage properly and can diagnose issues in a way that’s in line with insurance company guidelines. That means you may have a better chance of filing a successful insurance claim for your damaged roof.

REPORT THE CLAIM

If the inspection shows storm damage significant enough to warrant a replacement, we hand you the documentation you need — and you report the claim to your insurer. Once the claim is filed, an Insurance Adjuster is assigned and will make an appointment to inspect your roof and document the damage. Your Big Bear Representative will be on site while the adjuster assesses your roof, to make sure the damage is properly documented and to answer any technical questions the adjuster may have.

INITIAL PAYMENT

Once the assessment is complete, the Insurance Adjuster will prepare an estimate for you and give you the first check for your roof replacement or repair. The insurance adjuster may either do that in person or mail these items to you.

REVIEW ESTIMATE

Together, we will review the paperwork to help you completely understand it. At this time, you will select your roofing product. If everything is in order, we will get work to repair your roof quickly and professionally. We don’t collect your first insurance check from you until we have delivered all materials to your home which is typically one day before your project begins.

FINAL PAYMENT

Once all the work is complete, we submit the completed-work documentation your insurer needs in order to release the final payment to you. Your insurance company will never send us the check directly. Instead, we will pick it up from you. The entire process, from filing the claim to a restored roof, typically takes approximately 2 to 3 weeks depending on how quickly your insurance company acts.

FINANCING AVAILABLE

A Better Roof At A Better Price

This flexible financing plan offers customers an easy way to invest in their roofing needs while spreading out payments over time. Designed to ease financial strain, it provides a generous option for those who want to enjoy the benefits of a new roof without the immediate pressure of paying in full. With this plan, customers can manage their investment comfortably and at their own pace.