Storm Damage Repair
Bonneau, SC
Insurance Claims Assistance
Free Roof Inspections
Your Trusted Roofing Contractor in Bonneau, SC
If you’re reading this after a storm, do two things before anything else: stay off the roof, and get the damage documented while it’s fresh.
Big Bear Roofing inspects storm-hit homes across Bonneau and greater Berkeley County at no charge — drone-assisted where slopes are unsafe — and produces the kind of written, photographed record that makes an insurance claim straightforward instead of contentious. Phones at 843-544-9537 are answered 24/7.
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Call 843-544-9537 — answered 24/7.
Tips for Filing an Insurance Claim for Storm Damage
You own the claim; we make it well-documented.
Here’s how the insurance process actually works in South Carolina — the five steps below. For the full step-by-step, including ACV vs. RCV, hurricane deductibles, and your rights if a claim is denied, see our South Carolina roof insurance claim guide.
The Insurance Claims Process
for Storm Damage
Work With Big Bear To Get Your Repairs Rapidly.
INSPECT & DOCUMENT
The process starts with a free, drone-assisted inspection: slope-by-slope photos, seal lines, flashing, and penetrations, documented in a written scope. The record is yours whether or not you ever file a claim.
YOU REPORT THE CLAIM
You own the claim. You report it to your insurer promptly — policies require timely notice — and our documentation gives it a strong, complete technical record.
THE ADJUSTER VISIT
When the adjuster comes, we’re on-site with our documentation so the technical record is complete. We answer scope questions; we don’t negotiate your policy.
REVIEW THE ESTIMATE
You receive the insurer’s estimate, and we review the construction scope and line items with you so you understand exactly what roof work is being priced.
BUILD TO THE APPROVED SCOPE
We build to the approved scope. Your deductible is yours to pay — South Carolina law (§40-59-25) bars any contractor from paying or waiving it — and anything non-covered goes in writing up front.
Storm Damage in Bonneau: Local Facts That Matter
Bonneau doesn’t have to imagine storm damage. In May 2025, a line of severe thunderstorms tracked directly over Bonneau Beach and the town of Bonneau itself, producing 60-mph wind gusts that threatened roofs and brought down trees across the area. It’s the kind of event this stretch of Berkeley County sees regularly: the open expanse of Lake Moultrie gives wind a long, unobstructed run to gather speed before it ever reaches a roofline, and the Francis Marion National Forest along the town’s western edge means falling limbs are as much a part of storm damage here as wind alone.
Permits for storm-damage roof work in Bonneau run through the Berkeley County Permitting Department, and many re-roofs close out with the county’s Asphalt Shingle Roofing Affidavit rather than a separate mid-job inspection. When Berkeley County permits or affidavits are required, we handle that paperwork.
The Storm Damage You Can’t See From the Driveway
On a Bonneau roof, a proper look has to account for both wind coming off open water and debris coming down from the tree line, which is why we never stop at a walk-around from the driveway. A proper storm inspection covers three layers. The surface: shingle condition, seals, granule loss, impact marks. The details: flashing, boots, ridge caps, valleys, drip edge — the small components where most leaks actually start, and where a targeted roof repair can often solve things when we catch it early enough. And the structure: decking, attic moisture, ventilation. Big Bear documents all three, with drone passes where walking a slope is unsafe, so the final report reads like evidence instead of a sales pitch.
Built for the Wind This County Requires
Wind design in Berkeley County still runs in a high band — it steps down some the farther inland you go, but “moderating” doesn’t mean optional. A roof system is only as storm-resistant as its weakest layer, which is why we talk about assemblies, not shingles. Underlayment over the deck, sealed properly at the eaves. Drip edge lapped the right direction. Starter strips that give the first course a factory seal. Field shingles fastened to the schedule your address’s wind zone requires — and rated to a standard the code recognizes (ASTM D3161 or D7158). Flashing and boots that outlast the field. Storm damage is the moment you discover which of those layers your old roof skipped; replacement is the moment you fix all of them at once.
Why Bonneau Calls Big Bear
We built our storm process for the homeowner who’s never done this before: a free inspection that ends in plain-English findings, documentation your insurer can actually use, straight answers about repair vs. replacement (including “this doesn’t need a claim” when it doesn’t), and a GAF Master Elite build when it does. That’s the core of our storm damage restoration services — and we’re part of this community beyond the work, too: our team builds with Habitat for Humanity in Berkeley County roughly monthly, alongside neighbors down the corridor in Cross and up toward Mount Pleasant.
Bonneau Storm Damage FAQ
Does homeowners insurance cover roof storm damage in South Carolina?
Generally yes for sudden, covered perils — wind, hail, fallen trees — and generally no for age, wear, or maintenance issues. How much you receive depends on your policy: Replacement Cost (RCV) coverage pays today’s replacement cost, while Actual Cash Value (ACV) pays the depreciated value. Check your declarations page for which you have and for any separate wind or named-storm deductible.
Can a roofer waive or pay my insurance deductible?
No. South Carolina law (§40-59-25) prohibits contractors from paying, rebating, or offering to offset your deductible — it’s a misdemeanor and grounds for license action. An offer to “eat the deductible” is a red flag for fraud that can expose you, too.
What if my insurer denies the claim?
You have options. For roofing contracts payable from insurance proceeds, South Carolina law gives you the right to cancel within five business days of a written coverage denial (§40-59-25). You can also ask your insurer to re-inspect with additional evidence, or contact the SC Department of Insurance (doi.sc.gov) about your policy rights. We’ll still give you an honest read on what repairs actually need to happen, claim or no claim.
What’s a hurricane deductible and do I have one?
Many South Carolina homeowners policies carry a separate deductible for named storms, calculated as a percentage of your dwelling coverage rather than a flat amount. Whether yours applies — and at what percentage — is set by your policy. It’s on your declarations page; know it before storm season, not after.
My roof is older — will that hurt my claim?
It can affect the math. Depending on your policy, an older roof may be valued at Actual Cash Value (depreciated) rather than Replacement Cost — check your declarations page and endorsements to see how yours treats roof age, and factor that into whether a claim or a straight replacement makes more sense.
Get the Free Inspection
Whether it’s a repair, a replacement, or reassurance, it starts with a free inspection. Big Bear Roofing — 843-544-9537, phones answered 24/7, serving Bonneau and the surrounding Berkeley County area — or request your free inspection online.
FINANCING AVAILABLE
A Better Roof At A Better Price
Our financing allows customers to make purchases and provides flexibility and convenience for customers needing roofing services but prefer to spread out payments over time. With this option, customers can enjoy the benefits of a new roof without immediate financial strain.
Learn more about our financing options.